Privacy Policy

Here at Danny Higgins Photography, we take protection of your data very seriously, and  are committed to safeguarding your privacy. Below is our policy regarding the privacy of information we collect whilst providing services to our customers. Please read it carefully to understand how your personal information will be treated, and if you have any concerns or questions, feel free to get in touch via smile@dannyhigginsphotography.co.uk.

 

DH Photography Ltd (trading as Danny Higgins Photography) and the partners who manage our ordering websites and photo orders (Parker Franklin Ltd t/as Order My Photos, Instaproofs and The Image File) (collectively referred in this document as 'we' 'us' or 'our') will obtain customer data only for the purposes of delivering our photography services as required by our clients and customers. Data not required to deliver these services will not be taken nor stored.

Personal Information
Danny Higgins Photography collect the following information from our clients (ie Schools or Nurseries requesting our services): Company name, address and contact phone numbers and email addresses, key contact personnel names and contact details.

We also collect personal information from our customers (ie parents who place orders to purchase photographs, either via the school or nursery or through our website www.dannyhigginsphotography.com and www.dannyhigginsphotography.co.uk and the ordering website www.ordermyphotos.co.uk, in order to correctly print and deliver their chosen photographs. When a user places an order the user will be required to provide information including the name of the customer ordering (usually parent or guardian) email address, delivery address and contact phone number, and to provide payment card information (number, type and expiration date), a telephone number and a billing address. Your name and address details will be retained on our database in order for us to deliver your order to you and to follow up on any issues regarding your order. Old data which is no longer required will be archived annually.

Marketing
During your order process (either on order forms or online) you may be asked whether you would like to opt in to receiving marketing messages from us. Only those who choose to opt in will have their contact details stored for this purpose and can opt out at any time via links provided on all emails, or by contacting us directly. Customer details are not shared with third party companies for the purposes of marketing. Danny Higgins Photography may include offers from relevant third parties within their marketing emails, but never share customer data.

Payment data
Customers who choose to order via a credit or debit card will be asked to provide their card details solely for the purposes of ordering their photographs. Those ordering via order forms will have their details destroyed immediately after processing payment. All payment card data is passed securely to one of our banking payment processing partners (Worldpay Ltd, Sagepay Europe Ltd, Square International Ltd) all of whom adhere to the PCI Data Security Standard and operate fully encrypted payment platforms. No payment data is stored by us in any form.

Photographs
All photographs taken by us are stored and backed up on our systems for the purposes of delivering our services to you. No personal data is stored with images and any links between image files and customer ordering data is done so via a secure passcode which relates solely to each customer's photographs only. Where a School requires images for their internal systems, we will store children's names alongside some images on our secure systems, at their request. This data is only accessible via the school's internal SIMs systems and our internal management systems and is not shared.

Photographs are stored for a minimum of 6 years due to the possibility of customers requiring further copies of images in the future, after which time they may be archived or destroyed. You may request your images are removed from our systems at any time by contacting us directly.

We request permission from our customers for the right to use their photographs in our marketing and promotional materials, and will only use such images where express permission has been granted.

Disclosure and Transfer of Personal Information
We will never sell, trade or lease the personal information you entrust to us.

Changing or Removing Personal Information
We recognise that some of the information that we may have collected from you will change from time to time. You can change information that you have previously provided to us or request us to remove it from our records by emailing us at smile@dannyhigginsphotography.co.uk or info@parkerfranklin.com or by telephoning us.

We use reasonable security methods to protect the data that resides on our servers. However, no security system is impenetrable. We cannot guarantee the security of our servers, nor can we guarantee that information that users supply will not be intercepted while being transmitted to us over the Internet.

 

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07827 521810

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